".Whether you're staffing a call center or simply relaying information between departments, nothing beats instant messaging for quick information exchange." ".It makes it so much easier to keep track of your social networks." Peer review by Victoria V., IT Manager, Automotive ".It's easy to add/remove users, look at chat history, and send messages to certain groups or my whole company." ".It's so convenient to be able to manage messages from social media and other IM programs in one screen." Peer review by Kyle P, Director of OperationsĬommunication Management with Social Media and Phone Calls ".We have developed communication processes centered around Trillian and group chats for each client that a team supports - providing not only instant collaboration but also instant transparency to managers and secondary support folks."
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